At Impextraco they currently loose a lot of time for creating master data. As soon as a (customer-specific) label is changing, a new product code needs to be created. And as a result, also the following is needed: variant configuration, Bill of Material, Production Version, warehouse attributes, inspection plan,…

We want to create a workflow, with high process visibility, in Workflow Management and combine user tasks and service tasks, which are triggering Intelligent RPA bots.

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Vendor Reminders are received from different channels (papers or emails) by different persons (dedicated mailbox, AP Accountants, buyers, etc.), with different support (pdf attached, printscreen of accounting, invoice reference simply written in the mail, etc.) and concerns one or multiple invoices. This is handled manually by Account Payable.

We currently identify the following issues:

1. Entry channel : we do not believe a chatbot or a frontpage at disposition of our customers will often be used. Individuals won’t use it and big suppliers are sending list of invoices (Proximus, etc…) won’t use this for one invoice at the time. Ideas?
2. If we opt for a specific mailbox, how to identify the vendor and the invoices they are looking for ?
   We would need a kind of OCR to read the emails we receive and identify the vendor and the invoice references. What to do with accounting screenshot which are not readable – automatic answer? What to do with emails which are not link to reminders – automatic answer ?
3. Once invoices are identified, we could think about a bot /IA in order to :
   • Find the invoices in SAP (ex: FBL1N) – Look for the status paid, block, release for payment, automated
     the answer of the bot depending on the invoice status (ex: paid on date xxx, release for payment = will be paid on, block = please contact buyer)
   • If not in SAP, find the invoice in VIM – Look for the exception status and automate answer depending
     on this status + user to contact (buyer or Account Payable or …)?
   • If not found, automatic answer “please send a copy of your invoice to the invoice mailbox”
4. If invoice is more than x days overdue, we could imagine to forward the reminder to AP for urgent intervention ?
5. Attach original reminder (pdf or email) to the invoice(s) and attach the answer of the bot

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Outdated master data, insufficient information and lack of proper ownership can lead over time to significant differences in planned and actual production quantities. In turn, these delta’s could cause unrealistic production schedules, inaccurate stock quantities, faulty material planning and many more issues.
One of the various ways to minimize this difference in production quantity is by suggesting machine learning enabled changes to the existing out-of-date Bill of Materials and Production Routings, respectively the recipe and method to produce the end product.
As the production related master data becomes more and more up-to-date, the operational maintenance costs and quantity corrections will decrease, thus optimizing  the production planning process.

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Current Situation in Atlas Copco :
We send emails to our dealers with the Leads we collected from Marketing campaign that happened to be in the territory of the dealer. We do not have ways of collecting the results of the lead qualification and conversion rate

Challenge Idea description :
Realise a mini portal where a dealer who has received an email can provide simple feedback on the lead (either closed + reason why – or Converted + value generated) and where this feedback is automatically updating the lead in C4C as closed or converted. No need for access security security, if the dealer has the email link, he/she can update the feedback.

Benefits for Atlas Copco :
ability to assess marketing campaigns ROI in direct and indirect channels. Learn the benefits and the value of SCP extensions.

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Capturing the experiences & interactions during & after events from prospects & customers.
Puratos is hosting several events per week and faces the challenge to digitally capture the experience and interactions with their customers.
During those events we want to enable the host to follow the attendants and no shows in real-time.
What content do they find interesting? What are the products they are most likely to buy?
Next to that they want to measure the return of an event per customer, both in customer experience (satisfaction surveys, after-event experience) and ROI in sales.

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Bridge Business Teams and IT Teams in digital transformation or innovation projects (SAP/Non-SAP) with focused build a preconfigured agile (scrum) SAP Solution Manager 7.2 add-on, supporting the IT4IT Requirement To Deploy (R2D) value stream and using Out-of-the-box ALM features: Requirement, Build, Test, Defect Management,…

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Employee expenses can be a time consuming and unclear process. By building an extension on top of
S/4HANA using SAP Cloud Platform,
using intelligent technologies (CAI, iRPA) in combination with SAPUI5 to develop an easy to use
front end, we want to clarify the process and make it more transparent to both employee and
managers.

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The app should enable the creation of notitifcations in SAP with a mobile device.
The app should ideally compatible with ECC 6.0 EHP 7and S/4 Hana as back end system
Transaction code : IW21

https://bit.ly/2S1iV2j

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Current situation in Atlas Copco :
We are using the SAP C4C reporting and dashboard extensively. But there are no easy possibilities to set trend lines and targets on the Graphs in order to measure actuals versus targets and the trend.

Challenge Idea Description :
The idea is to use the more advanced features of SAP Embedded SAC on top of C4C to realize leading dashboards including targets and trend lines.
For example a graph with the number of actual appointments per month with a monthly target and a (3 months rolling) trend line. Our business though is driven by yearly targets.

Benefits for Atlas Copco :
See the value of SAP SAC embedded on C4C. Learn on SAP embedded SAC.

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